Contact Us
Our dedicated customer support team is available to assist you with any enquiries regarding your gaming experience, account management, or technical issues. We are committed to providing prompt and professional assistance whilst ensuring compliance with UK gambling regulations and maintaining the highest standards of responsible gaming practices.
Customer Support Channels
We offer multiple convenient methods to reach our support specialists. Our live chat service provides immediate assistance for urgent matters and general enquiries during peak hours. For detailed account-related questions or complex technical issues, please contact us via email at [email protected], where our team typically responds within 24 hours. Alternatively, you may reach us by telephone at 020 7946 0958 during business hours Monday through Friday, 9:00 AM to 6:00 PM GMT.
Support Categories
Our customer service team is organised into specialised departments to ensure efficient resolution of your concerns:
- Account verification and security matters
- Payment processing and withdrawal enquiries
- Technical support for gaming platforms
- Responsible gambling assistance and self-exclusion requests
- Bonus terms clarification and promotional offers
Last updated: January 23, 2026